Beyond Service and Service Learning

Beyond Service and Service Learning:

The Next BIG Steps for Community Engagement in Higher Education

Monday, May 19, 2014 9:30 AM to 2:30 PM | Campus Compact Regional Event

With over 90 colleagues and 7 states in attendance, Community Service and Service Learning leaders from across the region met to discuss critical changes in the community engagement and higher education field. The format included roundtable discussions, facilitated dialogue by regional experts, and resources from Campus Compact. The event honored Campus Compact’s 2013 Ehrlich Award Winner, Dr. Richard Battistoni: Professor and Director of Feinstein Institute for Public Service at Providence College, RI.


Part 1: Community Service Learning Practitioner Summit

Executive Director of Rhode Island Campus Compact, Carie Hertzberg opened up the summit by highlighting the changes and trends in higher education, leading into the overarching question: Where is the field of community and civic engagement headed and how can we shape its direction? The presentation turned into a discussion, using the World Cafe method. View the full PowerPoint and Discussion Notes here.

Key insights include:

  • Engagement can no longer just be captured in civic engagement centers (The concept of the engaged campus is growing and has the ability to integrate in every department on campus)
  • Focus on outcomes measurement, economic impact - a need for evidence that engagement supports success and connectedness through data
  • Attention to college access, success, attainment - to ensure that students from economically disadvantaged environments receive the needed resources to succeed
  • Partnerships deepen connectivity between college campuses and communities,  allowing for mutually beneficial enhancement towards engaged citizenry
  • State funding is changing – institutions must adapt accordingly and make presence known in communities to receive additional financial support


Part 2: Keynote Speaker and Response Panel

Keynote speaker, Dr. Battistoni continued the topic of the next big steps for community engagement in higher education. View full PowerPoint here. He challenged the audience to re-define the common terms: service, engagement, and partnership while also defining the struggles higher education professionals face, including:

  1. The Problem of Time: Most higher education “interventions” are one-course, one-semester
  2. The Problem of [Democratic] Values: Most programs are “thin” in their conceptual notions of civic engagement and democracy
  3. The Problem of Accountability: Inadequate attention to what graduates should think & be prepared to do concerning civic action/identity

The event closed with an engaging response panel. Panelists shared additional comments towards Dr. Battistoni’s presentation, followed by a Q & A session. Panelists include:

  • Moderator: Carol Polifroni, Director for the Office of Public Engagement at the University of Connecticut
  • Dr. Richard Battistoni, 2013 Elrich Award Winner, Providence College
  • Don Tuski, President at Maine College of Art
  • Dr. Valerie Smith, Dean at Bunker Hill Community College

A video of the full Beyond Service and Service Learning presentation is available upon request, by e-mailing


Photos taken from the 2014 Beyond Service and Service Learning event


Special thanks to event sponsors, including:

  • CT Campus Compact, NH Campus Compact, and RI Campus Compact
  • University of Connecticut’s Office of Community Outreach and Public Engagement
  • AmeriCorps VISTA (Volunteers in Service to America)


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